The Risk Management program is a key component of the University of Virginia Medical Center's Patient Safety and Performance/Quality Improvement programs. The functions of Risk Management within the Patient Safety & Risk Management Department include:

• potential medical malpractice claims identification and reporting
• medical malpractice claims management
• insurance management and verification
• lost/damaged patient property management
• records management

Risk Management also assists staff and Resident physicians with legal inquiries, including those from outside attorneys, regarding Notices of Claim, Complaints, subpoenas, depositions and all procedures and processes involved in medical malpractice cases. These functions are completed with the assistance of the University General Counsel's office, the Division of Risk Management in Richmond, Virginia, the Office of the Attorney General of the Commonwealth and UVa's external medical malpractice Defense Counsel.

Office phone: 924-5595   Office fax: 982-2562     Main pager #: 1395

• Stacy Crowell, Interim Director, Patient Safety & Risk Management, 924-5120
• Joan Henderson, BA, Claims Coordinator, 982-3331
• Rebecca Hill, MA, MHA, Patient Safety Coordinator, 982-4079
• Rachael Holmes, RN, MSN, Patient Safety Coordinator, 924-1714
• Jackie Loach, MA, RN, Patient Safety Coordinator, 924-0135
• Deb Wilmoth, RN, MSN, Patient Safety Coordinator, 243-6305
• Cheryl Skinner, Administrative Assistant, 924-5595