Adult Volunteer Opportunities – Summer 2014

University Hospital

A 570-bed top ranked hospital serving Central Virginia.  Volunteer opportunities include direct and indirect patient contact.

Escort & Wayfinding: A customer service position for those who like to walk. Volunteers assist patients and families by walking with them to their first destination.  Friendly, gregarious people are wanted in this role.  Basic wheelchair training provided.

Hours:  Monday–Friday, hours and location negotiable

Patient Ambassador:  Friendly visiting with newly admitted patients in their rooms, volunteers welcome patients and families to UVA, and describe available services and amenities.

Hours:  Flexible and include evenings and weekends

Driver, Patient Courtesy Shuttle: Help patients and families navigate across “The Link” between University Hospital and the West Complex, driving a 3-passenger golf cart.  A great sit-down job for someone interested in providing great customer service, and saving many steps for frail patients. A valid driver's license is required.

Hours:  Monday–Friday, 3 hour shift between 8:00 AM–5:00 PM

Gift Shop:  The Hospital Auxiliary Gift Shop in the main lobby offers flowers, balloons, stuffed animals, gift items, gift items, books & Magazines, snack foods, toiletries, and sundries.  Volunteers run the cash register, stock items, and offer excellent customer service Training is provided.  The Gift shop is a great place to learn retail.

This program is Full

Music for Healing: Soothing music can transform the busy hospital atmosphere and help to create a calm, relaxing environment. Volunteers who are pianists are invited to help create this feeling by playing the Lobby piano.  Others who play more portable instruments are able to play in certain patient care areas.  Audition required.

Hours:  Flexible

Palliative Care/Geriatric Unit Friendly Visitor: A Family Centered Care Unit supporting patients and families during their stay.  Patients on this unit include both older, frail adults needing rehabilitation as well as adult patients receiving palliative (symptom management) care or care at the end of life.  Roles include visiting with the patients, providing companionship, empathetic listening and a cheerful diversion with shared activities, encouraging patients to eat, running errands for patients and clerical support for the Unit.

Hours: Flexible and include evenings and weekends

Surgical Family Lounge: Volunteers meet and greet patients who are having surgery and escort them to the surgery unit, ensure good communication with family while the surgery is happening.  Volunteers support patients and families through the day.

This program is Full

Inpatient Therapy Assistant: Individuals who plan to apply to Physical Therapy School (Pre PT) may apply for this role. Volunteers assist physical and occupational therapy staff to deliver therapy interventions to adult inpatients i.e., retrieval and set up of equipment, assistance with gait training, wheelchair transport, and other duties to assist the therapist. Must be able to stand, push, pull, and lift 25 pounds.

This program is Full

Transitional Care Hospital

The Transitional Care Hospital is a long term acute care facility located at 2965 Ivy Road in Charlottesville. There are several ways in which volunteers can plug in and make a real difference in the lives of our patients, their families, and guests.

Front Desk Concierge:  Volunteers provide exceptional customer service to all visitors; may escort or assist visitors to their destination; provide basic information about the facility; internal and external resources; local amenities; etc.  Answer telephones; sort mail; maintain records of requests; provide insight into and advocate for additional needed resources.  This position requires good interpersonal skills; a willingness to accommodate others and utilize creative problem solving strategies.

Hours: Flexible, Monday-Friday

Friendly Visitor Volunteers: Volunteers provide support to patients and families during their stay through visiting, providing companionship and sharing activities. May push patients in a wheelchair to patio area.  Must be able to walk long distances and be comfortable to sit during visits. This is a great role for those who possess exceptional people skills, are able to understand patients' concerns, good listeners, and effective communicators

Hours: 1:00-4:00 PM, 4:00-7:00 PM, seven days a week

Assistant Health Unit Coordinator: Work from the nurses’ station and provide exemplary customer service to patients by answering call bells in person, assist with providing comfort measures, as well as provide administrative support for staff such as, answering phones, paperwork, restocking isolation supplies and running errands. This role is ideal for volunteers who can communicate effectively on the telephone and in person and be able to circulate quickly within the unit.

Hours: Morning shift, seven days a week

Hallway Musicians: Volunteer musicians are invited to play their instrument in a corridor where the music will waft into nearby rooms. Music creates a pleasant and healing environment for patients, families and staff providing comfort and diversion in an often-difficult environment.

Hours: Flexible and include evenings and weekends

Emily Couric Clinical Canter Center

A nationally recognized cancer center where patients receive all the treatment they need in one central location.  Volunteers provide support and comfort to patients in their battle against cancer.

Infusion Hospitality: Volunteers provide hospitality by serviing refreshments, comfort care items, empathetic listening and practical support to patients receiving intravenous medications.

Hours: Monday-Friday, 3 hour shift between 7:00 AM-2:00 PM

Clinic Hospitality: Volunteers provide refreshments and empathetic listening to patients and their caregivers in the many waiting rooms of the Cancer Center.

Hours: Thursday, Friday, 3 hours shift between 8:00 AM-2:00 PM

UVA HOPE Cancer Care - Augusta

The HOPE Cancer Care Center of Augusta is located at 57 Beam Lane, Suite 300 in Fishersville, VA specializes in the diagnosis, treatment and long term care of adult patients with cancer and blood disorders.

Infusion Hospitality: Volunteers provide hospitality by serving refreshments, comfort care items, empathetic listening and practical support to patients receiving intravenous medications.

Hours: Monday-Friday, 3 hour shift between 8:00 AM-5:00 PM

Emergency Department

A level I trauma Center with 41 beds providing treatment for approximately 61,000 patients annually.  Volunteers work with patients and families in a fast paced environment.

ED Clinic Volunteer: Assist staff and patients in the patient care area of the Emergency Department. Duties include stocking supplies and making “comfort rounds” on stable patients.

Hours:  Daily, 9:00 AM-Noon, Noon-3:00 PM, 3:00 PM-6:00 PM, 6:00 PM-9:00 PM

ED Patient & Guest Representative: Volunteers staff the waiting room in the Emergency Department, supporting families of patients receiving emergency treatment.  Volunteers track patients' progress, facilitate communication with medical staff, direct families and patients to hospital and community resources, and offer support as families await news of their loved ones.  A busy location suitable for high-energy volunteers.

Hours:  Daily, 3 hour shifts, between 10:00 AM-10:00 PM

Other Locations

Hospitality House: The 59-bed Hospitality House provides close, low-cost lodging for patients and families traveling far from home.  Volunteers register new guests, show them to their rooms, and provide friendly visiting and companionship.
Location:  205 14th St.

Hours:  Flexible

Outpatient Surgery Center: Volunteers meet and greet patients who are having surgery, and ensure communication with family while the surgery is happening. Volunteers support patients and families through their day.
Location: 500 Monroe Lane

Hours:  Monday-Friday; 3 hour shifts between 9:00 AM- 6:00 PM

Digestive Health Friendly Visitor: Volunteer provide a warm welcome to patients and families. Escort patients to assigned procedure room and discharge area, assist staff with preparations in exam rooms, facilitate communication between patient, family and staff.

Hours: Monday-Friday, 4 hours shift between 8:30 AM-4:30 PM

Dialysis Clinic Friendly Visitor: Volunteers provide support and companionship to patients during treatment.

Hours: Flexible

UVA Children’s Hospital

At the UVA Children’s Hospital, children and their families are special.  They receive special care in a warm, friendly environment especially designed for them.  Offering total healthcare – everything from well-baby visits to heart transplants.

Inpatient Pediatric Bedside Visiting & Pre-School Classroom: Help staff lead educational and play activities for children.  In addition to group activities, volunteers may make bedside visits to read a story, play a game, or give parents a break. Evening and weekend volunteers spend their time making bedside visits to pediatric patients and their families.

Hours: Daily, hours vary, between 9:00 AM-9:00 PM


Bookworms: Reading aloud with young patients and their siblings in the Pediatric Clinic waiting room, volunteers model book-sharing techniques for parents, showing them by example that reading aloud is fun for adults and children.
Location:  Primary Care Center

Hours:  Individually scheduled

Creativity Zone: Help make pediatric clinic visits positive experiences for patients, siblings, and parents/caregivers through arts, crafts, and reading. Volunteers coordinate activities that engage children and facilitate play in the waiting room of the clinic. Activities include facilitation of arts and crafts and book reading.
Location: Primary Care Center Pediatric Clinic

Hours:  Monday-Friday, 1:00 PM–4:00 PM

Welcome Greeter: Volunteers greet, assist and escort outpatients and visitors helping them find their destination in the facility and to support a welcoming and comfortable visit.  Requires good interpersonal skills and a willingness to provide excellent customer service.

Hours:  Monday–Friday, 9 AM–5 PM (min. 2 hour shift)

Hours:  Typically Wednesday’s, 4:45 PM–6:15 PM

KCRC Camp Therapy Assistant: Volunteers assist staff with the activities of campers involved in a therapeutic day camp program. This provides an excellent opportunity to observe and learn about pediatric physical, speech and occupational therapy. Campers range from age 6+.

You must be able to commit to these specific dates and times:

Daily, Monday-Thursday, June 16-26, 8:30 AM-3:00 PM