Volunteer Opportunities

Volunteer Opportunities

University Hospital  

A 570-bed top ranked hospital serving Central Virginia.  Volunteer opportunities include direct and indirect patient contact. 

Escort & Wayfinding:  A customer service position for those who like to walk. Volunteers assist patients and families by walking with them to their first destination.  Friendly, gregarious people are wanted in this role.  Basic wheelchair training provided.

          Hours:  Monday – Friday, hours and location negotiable

Driver, Patient Courtesy Shuttle:  Help patients and families navigate across “The Link” between University Hospital and the West Complex, driving a 3-passenger golf cart.  A great sit-down job for someone interested in providing great customer service, and saving many steps for frail patients. A valid driver’s license is required.

         Hours:  Monday–Friday, 3 hour shift between 8:00 AM–5:00 PM

Gift Shop:  The Hospital Auxiliary Gift Shop in the main lobby offers flowers, balloons, stuffed animals, gift items, books & magazines, snack foods, toiletries, and sundries.  Volunteers run the cash register, stock items, and offer excellent customer service. Training is provided.  The Gift shop is a great place to learn retail.

          Hours: Monday-Friday, 8:00 AM-8:00 PM

Music for Healing:  Soothing music can transform the busy hospital atmosphere and help to create a calm, relaxing environment. Volunteers who are pianists are invited to help create this feeling by playing the Lobby piano.  Audition required.

          Hours:  Flexible  

Palliative Care/Geriatric Unit Friendly Visitor: A Family Centered Care Unit supporting patients and families during their stay.  Patients on this unit include both older, frail adults needing rehabilitation as well as adult patients receiving palliative (symptom management) care or care at the end of life.  Roles include visiting with the patients, providing companionship, empathetic listening and a cheerful diversion with shared activities, encouraging patients to eat, running errands for patients and clerical support for the Unit.

          Hours: Flexible and includes evenings and weekends

Surgical Family Lounge:  Volunteers meet and greet patients who are having surgery, escort them to the surgery unit, and ensure good communication with family while the surgery is happening.  Volunteers support patients and families through the day.

          Hours:  Monday-Friday; 5:00 AM-9:00 AM, or 9:00 AM-1:00PM

                       Substitutes also needed

MERCI Program:  The Medical Equipment Recovery of Clean Inventory Program (MERCI) shares our supply abundance with others in the world who need medical supplies, while preventing unused items from going to the landfill.  Volunteers sort, pack, and prepare a large variety of clean surplus medical supplies from UVA operating rooms, clinics and units for redistribution to medically needy areas.

          Hours:  Thursdays only, flexible between the hours of 10:00 AM-4:00 PM

Administrative Assistance: Volunteers assist staff with general clerical duties, including filing, making and receiving telephone calls, and handling occasional deliveries.  

          Hours:  Flexible, Monday-Friday

Hospital Auxiliary: Numerous volunteer opportunities exist to support the Auxiliary’s work to benefit the Health System including:

  • Ongoing activities such as serving on the Board of Directors, writing for the Newsletter, helping with the finances, or serving on a committee
  • Annual events such as the “Lights of Love” holiday tree or Daffodil Days, which require both leaders and helpers
  • Seasonal events such as Book, Jewelry and other vendor sales that support the Auxiliary’s philanthropy budget


Transitional Care Hospital

The Transitional Care Hospital is a long term acute care facility located at 2965 Ivy Road in Charlottesville. There are several ways in which volunteers can plug in and make a real difference in the lives of our patients, their families, and guests.

Front Desk Concierge: Volunteers provide exceptional customer service to all visitors; may escort or assist visitors to their destination; provide basic information about the facility; internal and external resources; local amenities; etc.  Answer telephones; sort mail; maintain records of requests; provide insight into and advocate for additional needed resources. This position requires good interpersonal skills; a willingness to accommodate others and utilize creative problem solving strategies.

          Hours: Flexible, Monday-Friday

Friendly Visitor Volunteers: Volunteers provide support to patients and families during their stay through visiting, providing companionship and sharing activities. May push patients in a wheelchair to patio area.  Must be able to walk long distances and be comfortable to sit during visits. This is a great role for those who possess exceptional people skills, are able to understand patients' concerns, good listeners, and effective communicators

         Hours: 1:00-4:00 PM, 4:00-7:00 PM, seven days a week 

Assistant Health Unit Coordinator: Work from the nurses’ station and provide exemplary customer service to patients by answering call bells in person, assist with providing comfort measures, as well as provide administrative support for staff such as, answering phones, paperwork, restocking isolation supplies and running errands. This role is ideal for volunteers who can communicate effectively on the telephone and in person and be able to circulate quickly within the unit.         

         Hours: Morning shift, seven days a week

Hallway Musicians: Volunteer musicians are invited to play their instrument in a corridor where the music will waft into nearby rooms. Music creates a pleasant and healing environment for patients, families and staff, providing comfort and diversion in an often-difficult environment.

          Hours: Flexible and include evenings and weekends

Emily Couric Clinical Cancer Center

A nationally recognized cancer center where patients receive all the treatment they need in one central location.  Volunteers provide support and comfort to patients in their battle against cancer.

Flourish Boutique: A positive image boutique designed to help those facing cancer to look and feel their best. Helps patients to feel more vibrant, confident and better able to face the challenges of cancer. Volunteers run the cash register, stock items, and offer excellent customer service.  The Boutique is a great place to learn retail.

        Hours: Monday-Friday, morning and afternoon shifts

Clinic Hospitality: Volunteers provide refreshments and empathetic listening to patients and their caregivers in the many waiting rooms of the Cancer Center.

Hours: Thursday, Friday, 3-hour shifts between 8:00 AM-2:00 PM 

Emergency Department

A level I trauma Center with 41 beds providing treatment for approximately 61,000 patients annually.  Volunteers work with patients and families in a fast paced environment.

ED Clinic Volunteer: Assist staff and patients in the patient care area of the Emergency Department. Duties include stocking supplies and making “comfort rounds” on stable patients.

          Hours:  Daily, 9:00 AM-Noon, Noon-3:00 PM, 3:00 PM-6:00 PM, 6:00 PM-9:00 PM

ED Patient Representative: Volunteers staff the waiting room in the Emergency Department, supporting families of patients receiving emergency treatment.  Volunteers track patients' progress, facilitate communication with medical staff, direct families and patients to hospital and community resources, and offer support as families await news of their loved ones.  A busy location suitable for high-energy volunteers.

          Hours:  Daily, 3 hour shifts, between 10:00 AM-10:00 PM

Other Locations

Hospitality House:  The 59-bed Hospitality House provides close, low-cost lodging and companionship for patients and families far from home.  Volunteers register new guests, show them to their rooms, and provide friendly visiting to guests. 

Location:  205 14th St.

          Hours:  Flexible

Outpatient Surgery Center:  Volunteers meet and greet patients who are having surgery, and ensure communication with family while the surgery is happening.  Volunteers support patients and families through their day.

Location: 500 Monroe Lane

          Hours:  Monday-Friday; 5:45 AM-8:30 AM and 8:30 AM-3:00 PM;

                      Substitutes also needed


UVA HOPE Cancer Care - Augusta

The HOPE Cancer Care Center of Augusta, which is located at 57 Beam Lane, Suite 300 in Fishersville, VA, specializes in the diagnosis, treatment and long term care of adult patients with cancer and blood disorders.

Infusion Hospitality: Volunteers provide hospitality by serving refreshments, comfort care items, empathic listening and practical support to patients receiving intravenous medications.

          Hours: Monday-Friday, 3 hour shifts between 8:00 AM-5:00 PM


UVA Children’s Hospital

At the UVA Children’s Hospital, children and their families are special.  They receive special care in a warm, friendly environment especially designed for them.  Offering total healthcare – everything from well-baby visits to heart transplants.

Inpatient Pediatric Bedside Visiting & Pre-School Classroom: Help staff lead educational and play activities for children.  In addition to group activities, volunteers may make bedside visits to read a story, play a game, or give parents a break.  Evening and weekend volunteers spend their time making bedside visits to pediatric patients and their families.

          Hours:  Daily, hours vary, between 9:00 AM-9:00 PM

Bookworms:  Reading aloud with young patients and their siblings in the Pediatric Clinic waiting room, volunteers model book-sharing techniques for parents, showing them by example that reading aloud is fun for adults and children. 

Location:  Primary Care Center

          Hours:  Individually scheduled

Creativity Zone:  Help make pediatric clinic visits positive experiences for patients, siblings, and parents/caregivers through arts, crafts, and reading. Volunteers coordinate activities that engage children and facilitate play in the waiting room of the clinic. Activities include facilitation of arts and crafts and book reading.

Location: Primary Care Center Pediatric Clinic

         Hours:  Monday-Friday, 1:00 PM–4:00 PM

Pediatric Comedy Cart:  Spend time with children in the Pediatric Specialty Clinic: Hematology/Oncology/Cardiology, etc. outpatient clinic as they await weekly treatments and checkups, including chemotherapy.  Volunteers help make the wait pleasant with games, books etc.

          Hours:  Monday & Friday, 9:00 AM-3:00 PM (min. 2-hour shift)

Pet Therapy:  Working through Therapy Dogs International, Therapy Dog Incorporated, or Pet Partners/Delta Society, certified dogs and their owner/handlers visit pediatric patients at KCRC and the Medical Center.  Dogs must be certified before visiting the hospital.

          Hours:  Flexible

Welcome Greeter KCRC:   Volunteers greet, assist and escort outpatients and visitors helping them find their destination in the KCRC facility and to support a welcoming and comfortable visit.  Requires good interpersonal skills and a willingness to provide excellent customer service. 

          Hours:  Monday–Friday, 9 AM–5 PM (min. 2 hour shift)