Follow up for Success
New employees are vital in helping organizations achieve goals, represent values and move the organization forward. Continued onboarding through the first year leads to this success. To ensure new employees are fitting in well and contributing to the success of the UVA Medical Center, they are given the opportunity to ask questions and provide feedback on their experience. This feedback will help the employees feel invested in their position and help to improve the department’s onboarding practices. The ultimate failure of any onboarding program is turnover within the first year.
Available Resources & Tools
- New Employee Meetings
Guides to help managers ensure they are covering the right information at the right time. Scripted questions are also provided to help glean information about the employee’s onboarding experience. This process helps to establish relationships built on a foundation of trust.
- Month 4
Nursing Hires Only- Nurse Manager Orientation Checkpoint: Month
4/Clinical Week 18
Used in conjunction with the Uteam Onboarding documents. Provides a list of clinically related discussion items and expectations to review with the orientee at the conclusion of their fourth month of employment.
- Nursing Hires Only- Nurse Manager Orientation Checkpoint: Month 4/Clinical Week 18
- Month 6
A recommended list of items to cover and specific questions to ask the employee during the 4th one-on-one meeting (conducted once the employee reaches six months of employment).
Nursing Hires - Nurse Manager Orientation Checkpoint: Month 6/Week
Used in conjunction with the Uteam Onboarding documents. Provides a list of clinically related discussion items and expectations to review with the orientee at the conclusion of their sixth month of employment.
- Year 1
- Opportunities for employees to provide confidential feedback
To ensure the onboarding program meets the needs of our new employees, two confidential surveys will be deployed to solicit feedback about their experience. Appropriate changes will be made to the program when necessary. In addition, information will be passed to UVA Medical Center leadership to assure accountability and to assist managers with their onboarding processes.
Sample survey sent to the new employee one month after attending New Employee Orientation. Survey questions focus on the employee’s experiences with orientation and department based onboarding.
- Survey 1