Assess Your Confrontation Style

Assess Your Confrontation Style

The following statements help assess your ability to address performance problems with employees in a constructive and caring manner. This is not a test, so there is no score. But, this list will help you look at strengths and areas that may need improvement when dealing with performance problems.

1. My employees know what my expectations are and what I consider acceptable or unacceptable.
YES NO

2. I meet regularly with my employees to discuss expectations and progress towards goals.
YES NO

3. When I notice a pattern of performance or behavior problems I address the issue as soon as possible.
YES NO

4. My documentation is specific and objective and includes both positive and negative performance observations.
YES NO

5. I am comfortable with constructive confrontation
YES NO

6. My communication is open, clear and conveys sincere concern for the employee. I avoid judgmental or authoritarian approaches.
YES NO

7. I am consistent and fair and am not more tolerant of one employee than I would be with another.
YES NO

8. I get a commitment from the employee to improve performance or conduct within a specific time frame.
YES NO

9. I follow up with the employee and continue to evaluate progress. I make sure to recognize improvement and follow up if performance problem continues.
YES NO

10. I am clear about what the employee can expect from me and make sure I keep my commitments to each employee.
YES NO

If you checked "yes" for most of these statements, it is likely that you are effective in managing employee performance.