Client Satisfaction

The Faculty and Employee Assistance Program (FEAP) is very interested in knowing how you feel about the services you received from us. So that we may better serve our customers, we ask that you complete this survey. Your participation is voluntary and confidential. The survey is designed to help us evaluate and improve our services.

Please share any comments that you would like to make about your experience with FEAP. Please note on occasion we post anonymous client feedback on our website--all possible identifying information is removed when posted.
  Strongly disagree Disagree No opinion or N/A Agree Strongly agree
FEAP was helpful in addressing my concerns.
The FEAP responded to my request for service promptly.
I was understood by the FEAP counselor.
If needed, I would contact FEAP again.
I would recommend the FEAP service to others.
My concern interfered with my work performance or productivity.
My work performance or productivity improved after use of the FEAP.
My coping ability improved through contact with the FEAP.
My experience with the FEAP was treated confidentially.
Overall, I was satisfied with the services I received from the FEAP.
I was satisfied with the services I received from the resource to which I was referred.
Please share any comments that you would like to make about your experience with the provider or resource to whom you were referred.

Thank you for taking the time to respond!