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Client Satisfaction

The Faculty and Employee Assistance Program (FEAP) is very interested in knowing how you feel about the services you received from us. So that we may better serve our customers, we ask that you complete this survey. Your participation is voluntary and confidential. The survey is designed to help us evaluate and improve our services.

Please share any comments that you would like to make about your experience with FEAP
  Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree
FEAP was helpful in addressing my concerns.
The FEAP responded to my request for service promptly.
If needed, I would contact FEAP again.
I was understood by the FEAP counselor.
I would recommend the FEAP service to others.
My concern interfered with my work performance or productivity.
My work performance or productivity improved after use of the FEAP.
My coping ability improved through contact with the FEAP.
My experience with the FEAP was treated confidentially.
Overall, I was satisfied with the services I received from the FEAP.
I was satisfied with the services I received from the resource to which I was referred.
Please share any comments that you would like to make about your experience with the provider or resource to whom you were referred.

Thank you for taking the time to respond!