Choosing The Right Home Care Agency

There may be a number of agencies to choose from in each community. Learning is the best way to gain knowledge and make decisons. Listed below are 5 questions to help you learn about an agency and understand how Continuum can be the right agency for you. The following are some questions you should ask prospective home care providers about the services they offer.

Q: Is the agency certified by Medicare?

A: Continuum is Medicare\Medicaid Certified to provide services in the state of Virginia.

Q: How does this agency compare to other home health agencies throughtout the state and nationwide?

A: Continuum has better outcomes than state home care agencies and national home care agencies, in all measures chosen by Medicare Home Health Compare.

Q: How long has the agency been serving the community?

A: Continuum has been serving the community for the past 13 years, since 1995!

Q: Is the agency accredited by the Joint Commission of Accreditation of    Healthcare Organizations (JCAHO)?

A: Continuum is accredited by JCAHO.

Q: Does the agency make sure someone oversees the quality of care patients are receiving in their homes?

A: Each patient receives care from a specific care manager who coordinates the patient's care with their physician and hospital discharge planners. 

The following criteria determine if you may be eligible to receive home health care under your Medicare benefits:

  • You must require intermittent skilled care such as nursing, physical therapy or speech therapy.
  • You must be homebound.
  • You must be currently under a physician's care. All home health services must be ordered by your physician.
  • Care must be medically necessary.