Clinical Staff Office
 

Patient Grievance Committee

Charge

    The Patient Grievance Committee provides oversight to the processes set forth in Medical Center Policy 0070 – Patient Concerns and Grievances, and assures compliance with all other applicable laws and regulations.  The Committee identifies trends and patterns in grievances and recommends corrective action when indicated.  The Patient Grievance Committee reports matters of significance to the Quality Subcommittee of the Medical Center Operating Board.

     

    Members

    Tom Harkins, Chair
    		 Chief, Environment of Care
    Donna Donathan
    		 PCS
    Jane Erwine
    		 Office of the AVP for Hospital and Clinics Operations
    Joan Henderson
    		 Risk Management
    Mary Ann Himes
    		 Patient & Guest Services
    Jennifer Kane
    		 Patient Representative
    Jill Laird Sanders
    		 PCS
    Vickie Marsh
    		 Patient Representative
    Brent McGhee
    		 Patient Financial Services
    Kathryn Murray
    		 Patient Representative
    Monte Parsons
    		 Patient Representative
    KP Singh
    		 Office of the VP & CEO
    Lori Strauss
    		 Corporate Compliance & Privacy
    Joan Tepper
    		 Pt Care Services Manager
    Jeff Young, M.D.
    		 Medical Director, QPI