Clinical Staff Office

Patient & Family Education Subcommittee


Chair: Cindy Westley, RN, MSN


The Patient and Family Education Subcommittee is charged to provide oversight for a systematic interdisciplinary, appropriate approach to patient and family education across the Health System. It reports to the Patient Care Committee and addresses issues that extend beyond the scope of a single professional discipline and beyond a single service or unit.

Membership includes representation from various points of entry to the health system - Outpatient clinics, Procedure areas, Emergency Department, Acute units, ICUs, Rehabilitation, Continuum Home Health, Pediatrics, Psychiatric, Women's including medicine, nursing, administration, pharmacy, dietary,  pastoral care, therapies, social work, radiology.  Risk management, Health Information Services, Quality and Performance Improvement, Marketing and other services will offer consultations as appropriate.

Meetings:  Every other month on the third Thursday.

Duties and Responsibilities:   

  • Reviews JCAHO and other regulatory agency standards and recommends alternations in policies and procedures as indicated.
  • Identifies health system needs for patient and family education and develops strategies to meet those needs.
  • Provides oversight of the development, distribution, and maintenance of patient education materials and provides recommendations with regards to consistency, readability, and cultural sensitivity of materials.
  • Provides oversight of Health System initiatives that involve patient and family education.
  • Promote awareness of patient and family education resources, continuing education opportunities, and excellence in practice.
  • Provides regular reports to the Patient Care Committee and to HS Administration
 Member Specialty 
Cindy Westley, RN, MSN Chair
Patient Education
Susanna Brent
Internal Communications
Reba Camp
Environment of Care
Carol Clerico Therapy Services 
Tabatha Ferrell
Cancer Center
Mark Golub, MD
Radiology & Medical Imaging
JT Hall, RN, MSN
Nursing Magnet Program Coordinator
Christine Harper, MBA
Patient Satisfaction
Rebecca Hill, SLP
Patient Safety & Risk Management 
Bob Larsen
Sally Lebeau Volunteer Services
Vickie Marsh
Patient & Guest Services
Sally Miller, RN, BSN, MSN
Women's Services
Kelly Near Library 
Stacey Pattie, PharmD
Pat Siragusa Volunteer Patient Representative 
Lynn Welch Information Technology Services