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I received a bill from the Medical Center. What is the bill for?
Inpatient (you were in the hospital overnight) and outpatient charges from the University of Virginia Medical Center are for hospital services such as lab work, x-rays, outpatient surgery or your stay in the hospital if you were an inpatient.
My bill says the amount due is zero. Why did I receive the bill?
The Medical Center will send you an informational bill soon after you receive services to let you know what charges we are submitting to your insurance company.
My bill lists, "none," for insurance and I have insurance. Why did this happen and what should I do?
During the registration process, your insurance information was not entered. Please call Patient Financial Services at 924-5377 or 1-800-523-4398 as soon as possible and provide the following information about your insurance:
1. Name of the insurance company
2. Policy number
3. Group number
4. When the policy started
5. Where the claim should be mailed (the address of the insurance company)
6. Name of the policy holder
7. The relationship of the policy holder to the patient
Where do I mail payments?
University of Virginia Medical Center
PO Box 530272
Atlanta, GA 30353-0272
Please send a statement payment stub along with your payment so we can ensure your payment is applied to the correct account.
Where do I mail information pertaining to my application for financial assistance?
University of Virginia Medical Center
Patient Financial Services
P.O. Box 800750
Charlottesville, VA 22908
Where do I call if I have questions about my application for financial assistance?
1-866-320-9659
I do not have health insurance, or have limited coverage, and can not afford to pay my hospital bill. Does the Medical Center have a program to help me?
There are several governmental and non-governmental programs to assist patients with medical expenses. Please click on Financial Assistance Information for further information. You may also contact us and arrange monthly installments with interest free financing.
How can I get a cost estimate of hospital and physician services?
The Medical Center can provide hospital and physician services cost estimates (excluding grant and research estimates). Estimates can be requested by email UVAHSPRICE@virginia.edu or by telephone 434-243-RATE (7283).
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