Billing Procedures

  1. All billing information must be accurate and up to date upon submitting your request. The billing contact is the person responsible for reconciling the account. Know who your billing contact is, and make sure the full address is correct and complete.  
  2. Invoices will only be sent to the person listed in the billing information box. If you need a copy of a particular invoice please contact the person listed as the billing contact.  Requests for copies of invoices can only come from the billing contact.
  3. All requests must have appropriate authorization. Please refer to your Internal Catering Policies for help.
  4. One PTAO number per request. If you are splitting payment you must transfer the costs internally.
  5. For Cash Payment, balance must be paid on day of the scheduled event. Contact the Catering Manager for details.