Managing the Troubled Employee
The Faculty and Employee Assistance Program is an excellent resource for all supervisors or managers when they encounter an employee who has performance problems. Your responsibility, as supervisor, is to develop employees and monitor their performance. This places you in a pivotal position to observe changes in behavior and the emergence of personal, family, or drug and alcohol problems.
Encouraging troubled employees to take the first steps in using available resources, such as FEAP, to address these problems may not only help in resolving the performance issues, but may be the most important role you will play with this employee.
The following links offer additional suggestions and tools in managing this difficult aspect of your job.
How to recognize and address performance problems
How to confront the troubled employee
How to conduct the corrective interview
How to document employee performance
How to follow up to the corrective interview