Success Stories

"Everyone on the staff is friendly and makes you feel welcome. I really appreciated the consultant following up with me after our appointment."

"FEAP is the jewel in the crown of the UVA Health System. I was given superior care each and every time I made use of the services. A quick note of thanks to Mary Sherman for her help with a very difficult period for me."

"I appreciate Owen's thoughtfulness and help."

"I have used FEAP services twice in six plus years and both times Rebecca Mason was very helpful. Often just listening when I needed to talk and validate thoughts and ideas. I have encouraged others to use FEAP many times and very much appreciate their service. My concern was beginning to interfere with my work performance but, this time I went early to avoid it from affecting my performance."

"Brenda Wilson was the consultant to help me and she is absolutely wonderful."

"I love this service. Whenever I call, the first available appointment is the same week, sometimes the day I call or next day. FEAP treats me with respect, dignity and understanding. Denese is always kind and helpful. Mary was such a great listener and gave me some great handouts that I still use as a reference."

"Although I was managing to do my job, I felt a lot more enthusiastic after FEAP and subsequent counseling. Mary Sherman was very helpful! She does a great job."

"Ida is a wonderful addition to the FEAP. She helped me sort through my issues without being judgmental and gave good positive ideas to consider. She checked on me through email as a follow up to see how I was and left the door open in the event I feel the need to come in. Love her!"

"Phone calls, appointments, and paperwork were handled by the FEAP making it easier for me to cope with current issues. FEAP made seeking help stress free! She took time to listen and find a resource compatible with my needs. Follow up emails made me feel that the FEAP really cares. Thanks!"

"The people were very polite, listened to you, gave good advice."

"I found Rebecca to be very helpful with good ideas to help me in my present work environment."

"Ida Perea handled my concerns with expertise and in a very professional manner. She helped me to be able to see how to handle my concerns."

"Rebecca was great, very supportive and helpful. Although I only had one session with her she got me going in the right directionand then followed up to make sure it was working out. She was (is) professional, but certainly not aloof, helpful, but not patronizing. If ya gotta have a meltdown, it's great to have your group help rebuild you!"

"Mary Sherman was excellent. Thank you for providing this much needed service in such a friendly and open setting."

"My consultant was Ms. Ida Perea. I would highly recommend her to anyone seeking assistance. She was compassionate and empathetic. Her thoughts, ideas, referral were very helpful."

"Brenda Wilson helped me immensely with some problems dealing with my elderly father and I have implemented some of her suggestions, which were helpful to both my father and myself."

"I had a very positive experience with FEAP and would definitely use the services again should the need arise. Owen McKenzie did a great job. He listened and gave very good suggestions."

"I appreciated how quickly I could talk to someone plus, the understanding a courtesy from both the receptionist (who made me feel at ease) to the consultant who listened carefully to my somewhat un-organized concerns with eldercare issues. I felt my coping ability improved after being reassured I could call or come back if I needed more help. I have felt so unprepared to handle all the issues arising with eldercare. It is enough to make sure they are fed, clothed and healthy not to also have to deal with insurance, IRS, Social Security, Medicare, banks and others. Oh, and you have to work and care for your family at the same time."

"Mary Sherman is GREAT! She is compassionate, wise and very professional. I am so grateful that the FEAP is available. I have used this service three times in my eight years here. Thank you so much!"

"Thank you for making this service available to employees of the ARC of the Piedmont."