Facts & Figures - 2004

2004 Service at a Glance

Incoming Calls

38,631

Follow-up Calls

33,352

Total Case-Related Calls

71,983

Poison Exposures

29,313

Information Calls

9,263

Exposures Occurred at a Home

94%

Unintentional Exposures

81%

Exposures Involving Children Under Six

48%

Managed Outside a Health Care Facility

69%


Types of Calls

Human Exposures

27,820

Animal Exposures

1,486

Drug Information

2,242

Drug Identification

4,480

Poison Information

802

Other Information

1,739


Calls By District
Health Planning District
Total Calls
1-Lee, Scott, Wise
2,382
2-Buchanan, Dickinson, Russell, Tazewell
2,214
3- Bland, Carrol, Grayson, Smyth, Washington, Wythe
2,384
4-Floyd, Giles, Montgomery, Pulaski
2,389
5-Allegheny, Botetourt, Craig, Roanoke
3,787
6-Augusta, Bath, Highland, Rockbridge, Rockingham
3,202
7-Clarke, Frederick, Page, Shenandoah, Warren
2,319
9-Culpeper, Fauquier, Madison, Orange, Rappahannock
1,895 
10-Albemarle, Fluvanna, Greene, Louisa, Nelson
3,357
11- Amherst, Appomattox, Bedford, Campbell
2,217
12-Franklin, Henry, Patrick, Pittsylvania
2,700
16-Caroline, King George, Spotsylvania, Stafford
3,194
Extended BRPC Region*
1,573
*Counties include Brunswick, Buckingham, Charlotte, Cumberland, Greensville, Halifax, Lunenburg, Mecklenburg, and Southampton. Virginia Beach City also included.

Exposure Site

Own residence

93.6%

Other residence

1.1%

Workplace

1.9%

Health Care Facility

.3%

School

1.2%

Public area

0.6%

Other/Unknown
1.2%

Time of Call
Calls

Reason
Unintentional

General

18,142
61.8%

Environmental

659
2.2%

Occupational

308
1.1%

Therapeutic error

3,174
10.8%

Misuse

223
.8%

Bite/Sting

817
2.8%

Food Poisoning

357
1.2%
Unknown
6
0.0%
Total Unintentional
23,686
80.6%
Intentional

Suspected suicidal

3,502
11.9%

Misuse

412
1.4%

Abuse

516
1.8%

Unknown

143
.5%
Total Intentional
4,573
15.5%
Other

Contaminent/Tampering

39
0.6%

Malicious

88
1.9%

Withdrawal

25
.1%
Total Other
152
0.8%
Adverse Reaction

Drug

715
2.4%

Food

38
0.1%

Other

78
0.3%
Total Adverse Reaction
831
2.8%
Unknown
126
0.4%

Patient Age
 
Age
Number
Percent
0-2
9,637
34.3%
3-5
3,709
13.2%
6-12
1,698
6.0%
Unknown Child
33
.5%
13-19
2,266
8.1%
20-29
2,530
9.0%
30-59
5,314
18.9%
60+
1,377
4.9%
Unknown Adult
1,318
4.7%

Route of Exposure
Route of Exposure
Number
Percent
Ingestion
25,156
83.8%
Inhalation
1,397
4.7%
Aspiration
38
0.1%
Ocular
1,315
4.4%
Dermal
1,318
4.4%
Bite/Sting
819
2.7%
Parenteral
169
0.6%
Other/Unknown
140
0.5%

Top 10 Poisons Nationwide
*AAPCC 2003 Toxic Exposure Surveillance System
Poison
Number
Percent
Cosmetics and personal care
166,874
13.4%
Cleaning substances
121,048
9.7%
Analgesics
97,463
7.8%
Foreign bodies
92,166
7.4%
Topicals
92,091
7.4%
Plants
68,493
5.5%
Pesticides
57,778
4.6%
Vitamins
50,938
4.1%
Antimicrobials
45,352
3.6%
Antihistamines
35,152
2.8%

Management Site
On site/Nonhealth Care Facility
20,158
68.5%
Managed in Health Care Facility
7,721
26.2%

Treated and released

3,646
12.4%

Admitted to critical care

1,438
4.9%

Admitted to noncritical

731
2.5%

Admitted to psychiatry

709
2.4%
Lost to F/U; left AMA
1,197
4.1%
Refused referral
731
2.5%
Unknown/Other
813
2.8%

Therapy Provided

therapy provided

Outcome
No effect
5,550
18.9%
Minor effect
4,799
16.3%
Moderate effect
1,681
5.7%
Major effect
147
0.5%
Death
21
0.1%
Unable to follow, potentially toxic
2,224
7.6%
Unrelated effect
541
1.8%
Unable to follow, Nontoxic or minimal effect
14,347
48.9%